SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||4-8 Business days
||7-18 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tykebags (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tykebags.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All according to the description.
Cute little wallet)
Cool handbag, very high quality sewn.
A good purse, as in the photo.
It turns out the lower inscription is really not printed. Beautician small, good, corresponds to the photo of the store. Read blog and save davajposhopimsya
Very good little handbag, bought daughters to wear a trifle to school, the very thing. Threads do not stick out, locks work. Package in russia was not tracked
The purse is small, the quality is good. Seller recommend
Delivery month. Well sewn. Lightning works
Quality is good, thick material with lining.
Weave strong, but the lining is not stitched.
Small wallet, exactly stitched, quality is good, i recommend
Very good wallet
Stinks of horror of course. A week lay on the balcony to weathered
Everything, as in the description. Great. Thank You
Good wallet, inside there is lining, thick fabric, bright and clear print, there are no flaws, delivery on time
A good wallet, i thought it would be less)))
The description corresponds. The goods are good. Thank you very much to the store. Glad. I recommend.
The colors are darker than in the photo
Cute wallet for small things baby
Bought for 35 rubles. On the stock. Delivery took 2 months. Nice wallet. I recommend.
In general, the purse is pretty and the description corresponds. But it stinks just creepy! So i don't even know if i can recommend it or not
Very sorry. Order not delivered. Ordered on january 18, 2019, today may 27 and there is nothing at the post office. I ordered from other stores such wallets, but with another print, very cool. It's sad that owl didn't come.
The order went almost 2 months, the track was not tracked, the store is not sociable.