We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||4-8 Business days|
|Canada, Europe||7-18 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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fast delivery thank you
We ordered my daughter's backpack. we liked everything and packed neatly, as a gift put the keychain by the way very cute. The product corresponds to its description without foreign odors. the product came quickly.
As in the picture!
A good backpack, put a child of different nishtyakov, fast delivery!
I recommend it
Everything came as in the picture. Ordered for the fifth class. It came quickly, the store is sociable.
Esmu ļoti apmierināta. Materiāls IR ļoti mīksts a patīkams. Atnāca divu nedēļu laikā. Iesaku pārdevēju
Very good backpack. my daughter is very satisfied. It was less than a month before st. petersburg. Thank you very much to the store.
Backpack just super!! I was looking for jambs, but alas they are not) it came in 20 days to ivanovo 37 region. If the delivery speed will be the same i'm with you for a century))
Very good backpack!
Ordered 06.07 received 01. 08... m.o. backpack very much
Backpack excellent daughter is happy, re-omenduyu
Very good product
Thank you for the backpack, the delivery is very fast, in a gift keychain, the color is bright as in the photo, i advise!!
Everything is in excellent condition, thank you
Backpack we really liked, a lot of pockets, compartments. all as in the description.
We will look and see if the zipper handles are silicone counter
Great material. Fast delivery. Recommend.
Perfect.. Thank you for the gift
Collis bien arrivé
It's okay. You can order.